Universal Orlando Resort

Name: Universal Orlando Resort
Availability: InStock
Rating: 3.0527777671813965 (8814 reviews)
Author: NBCUniversal Media, LLC

NBCUniversal Media, LLC

3.1

8.81K reviews

5M+

Downloads

Everyone

About this app

Whether you’re planning a future visit or already in the middle of your adventure, the Universal Orlando Resort App is the ultimate must-have. Tap in to purchase tickets, access planning tools, unlock exclusive experiences, book delicious dining reservations, and even order your favorite foods on the go!

Get all of this and more in the palm of your hand with the Universal Orlando Resort App.

Access Your Universal Orlando Wallet: Link your tickets and add a payment method to ensure an even more seamless visit! For a contactless experience, you can access your tickets on the go and even assign specific tickets to people within your Travel Party.

Ordering Food is Deliciously Easy: With Mobile Food & Drink Ordering, you can order ahead at select locations. That means less time waiting in line and more time enjoying delicious delights!

Dine On Your Time: Make dining reservations at select locations throughout Universal Orlando Resort. From classic culinary favorites to show-stopping desserts, you’ll find something for everyone to enjoy.

Unlock Connected Gameplay: Are you ready to complete the challenge? Level up to Super-Villain stardom with connected gameplay at Illumination’s Villain-Con Minion Blast. Sync with your blaster to customize your experience, track your score, opt into special missions, and earn achievements!

Navigate Our Universe: From attraction wait times to nearby dining options and everything in between, you can find it all on our dynamic digital park map.

Plus, you can access additional features designed to ensure you have the smoothest visit possible. Virtual Assistant, Parking Reminders, Universal Pay, and more are available only in the Universal Orlando Resort App.

Privacy Information Center: www.UniversalOrlando.com/Privacy
Terms of Service: www.universalorlando.com/web/en/us/terms-of-service/terms-of-use
Your Privacy Choices: www.nbcuniversal.com/privacy/notrtoo
Privacy Policy: www.nbcuniversal.com/privacy
CA Notice: www.nbcuniversal.com/privacy/california-consumer-privacy-act

Updated on

Oct 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.0

8.3K reviews

Azrael -PK

October 28, 2025

Linking services such as hotel reservations and tickets doesn't work. I try to book (tickets and hotel) through the app, but then it takes me to the website...what's the purpose if the app? There's a lot of reviews about wait times, but it's not really worth it for me as I usually have express pass. Park map isn't accurate for food. Also, I only visit for Halloween Horror Nights. Thankfully, after the visit my "used/expired" tickets usually show up in my account, just not when I need them.

Gabriel Walch

August 9, 2025

A must-have for people going to Universal Orlando. Really accurate on the wait times for the rides and when stuff was closed. Map was indispensable, and we wouldn't have seen all of the different food options and ride options if we didn't have it. The power-up wristbands in the Nintendo area (paired with the app) worked completely as expected, had a lot of fun with that. If you're going here, get the app.

25 people found this review helpful

NBCUniversal Media, LLC

August 9, 2025

Hi Gabriel, thank you for your review. We're so glad to hear that you found our Mobile App to be useful for checking attraction wait times and navigating our park. We hope you got the chance to utilize Mobile Food Ordering at The Oak & Star Tavern at Universal Epic Universe! Come back and visit us again soon!

Edward Davis

March 7, 2025

Many of the features of the app do not work. Universal pay is inconsistent at best. Sometimes it times out and won't reload at all. And to check your card information, you need to re-enter the security code. I loaded my park tickets and express passes into the app wallet, but it just says unable to load content. The map works well, generally, and ordering food is relatively easy, so that's good. It's nice to see wait times on the app and to see when upcoming entertainment is happening.

63 people found this review helpful

NBCUniversal Media, LLC

March 7, 2025

Hi Edward, thank you for your review. While we're glad to hear that you find our Mobile App to be useful for checking wait times and show times, we're sorry to hear about the difficulties you experienced. We encourage you to reach out to our Guest Services Team at 407-224-4233 or guestservices@universalorlando.com to discuss this further.